Norfolk Falconry Terms and Conditions

In these terms the reference to we us means Norfolk Falconry and the reference to you means the person purchasing the goods, the shop means our Internet purchasing method.

Prices shown on Norfolk Falconry do not include postage and packing. Norfolk Falconry is based in the UK ( United Kingdom )

Norfolk Falconry will deliver to most worldwide countries, however we reserve the right to refuse to ship to countries undergoing war, acts of God and other disruptions as we see fit that may mean your package will not arrive, or arrive damaged. In this instance you will be refunded immediatly and your order cancelled.

Norfolk Falconry accept Paypal and use Paypal as our online card proccessor, ensuring your and our safety during the online transaction, at no time are your card details stored on our server, website or own computers.

If, prior to delivery, you decide to cancel your order, let us know as soon as possible. The cancellation will only be effective once we have acnowledged your request by email. In any case, once your order has been marked shipped, it is too late to cancel your order as it will be in the hands of our couriers.

Inline with the Distance Selling regulations 2000, you have 7 days to return your item should you decide you have a problem with it, however, Norfolk Falconry is not a hire shop, should your item smell of a sweaty night, perfume, male or female have stains of any sort on it, is ripped / torn / damaged in any way what so ever, or return to Norfolk Falconry in an un fit for resale purpose, including packaging, which includes the pretty cardboard backing, plastic bag etc your refund will be void and your item will be returned to you, with no refund.

Norfolk Falconry will refund items damaged in transit, once we have recieved the item back here and only when the item arrived here, however whilst we do not pretend to know everything, we can usually tell the difference between transit damage and malicious damage in an attemp to get round these terms and conditions.

Norfolk Falconry reserves the right to offer you an item of similar style cost if for what ever reason your purchased item is unavailable. You may refuse and have a full refund if you wish. On rare occasions there can be a delay of usually 14 days but upto 21 days if an item has out sold our stock level, however we will get your item to you as soon as is possible.

Norfolk Falconry will always contact you at the address you have given unless you advise otherwise.
Where payment is by credit or debit card transaction the person ordering must be the credit card holder or have the holders authorisation. Should the cardholder deny authorisation at a later stage, criminal charges may be brought against the person placing the order. Should the cardholder deny authorisation at a later stage, criminal charges maybe brought against the person placing the order. The billing address must be the address at which your payment card is registered.

By shopping at Norfolk Falconry you agree to allow us to use your personal details to fulfill your order. We will not pass your details to any other person or company. By placing a tick that you have read these terms and conditions, you are agreeing to these terms and conditions.